Custom fields in your payment links have been updated to include a new type: dropdown fields. This allows for even more customization, enabling a specific selection instead of just a text field. You can provide selectable options that customers can choose, allowing you to make customizations based on their known selections.

SSO Updated in the documentation

Added additional information about SSO to Stax, allowing merchants to access Stax. Click here for more information.

ENUMs added to Partner Webhooks

Webhook names have been added to the partner webhooks, making it easier to test the calls and view the responses. This eliminates misspellings and the need to remember the names of the events.

We're excited to announce the integration of PayPal, Venmo, and Buy Now, Pay Later (BNPL) payment options across our platform. This enhancement is now available for both Stax Connect ISV partners and Stax Pay merchants, providing expanded payment flexibility and improved conversion opportunities.

PayPal Payment Processing

• Full PayPal Integration: Merchants can now accept PayPal payments directly through their checkout process
• Venmo Support: Integration includes Venmo payment capabilities for mobile-first customers
• Pay Later (BNPL) Options: Customers can split purchases into installments using PayPal's Buy Now, Pay Later services

Platform Availability

Stax Connect: ISV partners can enable PayPal options for their merchant clients
Stax Pay: Direct Stax Pay merchants can now activate PayPal payment methods

For Merchants

• Increased Conversions: Studies show 46% higher checkout conversion rates when PayPal is available¹
• Higher Average Order Value: Pay Later options can increase AOV by up to 55%²
• Expanded Customer Reach: Access to PayPal's 400+ million active users worldwide
• Enhanced Customer Experience: Multiple payment options reduce checkout friction
• Trusted Brand Recognition: PayPal's established reputation increases customer confidence

Learn More

For ISV Partners

• Improved Merchant Retention: Additional value-added services strengthen client relationships
• Competitive Advantage: Stand out with popular payment options that merchants actively request
• Revenue Growth: Higher transaction volumes from improved conversion rates
• Market Differentiation: Offer future-proof payment solutions that attract new merchants

You can now create exports of your transactions and download them for further reconciliation. See Transaction Exports for more details.

Access the powerful new statements at the merchant level for more efficient support handling across your payments portfolio.

Enhanced Access Control

• View detailed fee statements for any merchant account from the Command Center
• No longer required to assume merchant identity to access fee reporting
• Streamlined workflow for account management and oversight

Comprehensive Fee Visibility

• Complete monthly fee breakdowns by category
• Daily sales and settlement reporting
• Card processing volume summaries with detailed brand breakdowns
• Surcharge and adjustment tracking
• ACH reject monitoring and reporting

Fee Statement Enhancements

We've completely redesigned our Fee Statements to provide merchants with comprehensive insights into their monthly business performance.

Enhanced Monthly Overview

• Comprehensive Summary Dashboard: View total transactions, sales, fees, and net amounts at a glance
• Visual Fee Breakdown: New pie chart visualization showing fee distribution
• Performance Metrics: Clear display of refunds, adjustments, and net deposited amounts

Detailed Transaction Analysis

• Daily Sales Tracking: Complete day-by-day breakdown of sales performance
• Card Processing Volume Summary: Detailed analysis by payment method (Debit, Credit, AMEX, Discover, Mastercard, Visa)
• Transaction Type Breakdown: Separate tracking for different transaction types and processing fees

Expanded Data Visibility

• Deposits Section: Full transaction history with timestamps and amounts
• Refunds & Adjustments: Transparent tracking of all account modifications
• Disputes & ACH Rejects: Complete visibility into problematic transactions
• Volume Analysis: Detailed count and amount breakdowns for all payment types

Enhanced Deposit Reporting

Our deposit reports now provide unprecedented detail and clarity for transaction tracking.

Granular Transaction Details

• Individual Transaction Breakdown: See every transaction that contributed to each deposit
• Customer Information: Clear visibility into customer names and payment methods
• Processing Fee Transparency: Detailed surcharge and processing fee calculations for each transaction
• Net Amount Clarity: Easy-to-understand net totals after all fees

Improved Data Organization

• Sortable Columns: Filter and sort by date, customer, payment method, amount, and fees
• Payment Method Icons: Visual indicators for different card types and payment methods
• Transaction Type Indicators: Clear labeling of charges, refunds, and other transaction types
• Time Stamp Precision: Exact transaction timing for better reconciliation

Enhanced Usability

• Clean Interface Design: Streamlined layout for easier data consumption
• Better Data Hierarchy: Logical grouping of deposit information
• Export Capabilities: Improved data export options for accounting integration

In the Command Center, you can now review associated fees at the transaction level once the transaction has settled. Select any merchant and review on demand within the Transaction Details.

Including:

• Processing details and fee breakdown.
• Surcharge amounts.
• Dispute statuses and fees.
• ACH return fees.

Your merchants can stop wasting time trying to find which deposit a payment is in!

We added a Deposit Link to their Payment Details in Stax Pay to find the associated deposit easier.

Plus, easily Filter by payments that have been deposited.

We improved our Dispute handling solution inside of the Command Center and Stax Pay for your merchants.

• Detailed Statuses to identify what disputes need attention.
• Easy to follow Deadlines to easily track how much time you have left.
• Enriched dispute details + evidence upload modal.
• New accept dispute feature.

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