Adding Documentation to Merchant Enrollment

Upload documents for the merchant when requested by Underwriting.

You may be requested to provide supporting documents to the merchant record. This will allow you to upload supporting documents to merchants when requested.

You can upload documents through Connect UI when requested by Underwriting at any time during the enrollment process, including after approval.

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Note

A document can not be delete once uploaded to an approved merchant.

  1. In Stax Connect, click Enrollment on the left menu.
  2. Click or drag a file to upload in the Upload Documents card.