User Roles & Permissions

Administrators in Stax Pay can assign roles and permissions to their users using team settings. Each role has its own assigned list of pre-selected permissions.

Roles

The following are the roles available to assign to specific users.

RoleDescription
Team AdminFull access to the platform, can change roles, manage company information, branding, website payment links, and app integrations like QuickBooks Online.
Full-AccessNearly all the same functions as Team Admin, but restricted from managing the team, company information, and integrations.
StaffCan run charges, refunds/voids, and view/search activity, invoices, customers, and catalog items. Limited access to dashboard activity (e.g., total sales).
Sales StaffCan run charges, view/search activity, invoices, customers, and catalog items. Cannot process voids/refunds and limited access to dashboard activity.
ReportingAccess to financial data, suitable for accountants or bookkeepers.
Sales OnlyCan run transactions, view/edit customers, and add new payment methods. Cannot run refunds/voids.
Sales With RefundCan run transactions, including voids and refunds, view/edit customers, and add new payment methods.