Connecting a Pin Pad
If you just received your Dejavoo PIN Pad, follow the below guide for a quick setup process.
The Contents
Inside of the box you will find your PIN Pad and the USB Connector Cord.
The Connection
Before connecting the PIN pad into the Dejavoo Terminal please UNPLUG the power source from the Dejavoo Terminal. The Dejavoo terminal must be unplugged anytime the PIN pad has to be connected._
The USB Connector Cord has two sides; the straight USB side and the side that is shaped like an "L."
The straight USB connects to the box port connected to the PIN pad and the “L” shaped side plugs into the Dejavoo Terminal.
The “L” shaped side will plug into the terminal upside down into USB port 1, so the cord goes over the top of the terminal.
Once the PIN pad is securely connected to the Dejavoo terminal, plug the power cord back into the Dejavoo terminal.
The Message
The Dejavoo Terminal will power up and display “Press OK when PIN Pad displays Welcome.” The PIN pad will then begin to turn on.
Once the PIN Pad displays “Welcome,” select OK on the Dejavoo Terminal, and the PIN pad will begin uploading the parameters.
The upload is complete when the PIN pad displays “Welcome,” and the Dejavoo Terminal is on the Credit, Sale, Enter Amount screen.
The First Transaction
Once the PIN pad is connected, you will be ready to start your first transaction!
- Enter the transaction amount from the Credit, Sale, Enter Amount screen.
- The Dejavoo Terminal will display as waiting on the PIN Pad.
- The PIN Pad will display Tap, Insert, Swipe, and Enter Amount.
- Insert card.
- The terminal will then communicate with the host.
If the transaction is successful, the receipt prints.
Updated 7 months ago