Creating and Storing Customer Information

The Stax Platform can store full customer profiles for your business.

There are two ways to create a profile for your customer:

  1. Create the customer profile while processing a transaction.
  2. Create the customer profile without processing a transaction.

Create the customer profile while processing a transaction

The customer information will be stored every time you process within Create Invoice or Take Payment.

When processing a Take Payment, the following information will be stored:

  • Customer Name
  • Cardholder Name (if different than the Customer Name)
  • Card Number

When processing a Create Invoice, you have two options:

  • Create a New profile.
  • Skip building a profile.
    • If you skip building a profile, the cardholder's name and card number will still be stored.

To create a new profile when processing within Create Invoice:

  1. Select the + sign in the upper right-hand corner and click Create Invoice.
  2. Enter the payment details.
  3. Click Continue (if you select Save, your sale will be stored as a draft in your Invoices tab).
  4. Click +New.
  5. Enter your customer information.
  6. Click Save.
  7. Review your payment.
  8. Click Charge.

Your customer profile will now be stored.

Create the customer profile without processing a transaction

  1. Select Customers from the main toolbar.
  2. Click +New.
  3. Enter your customer details (Only the first and last names are required, but an email address is strongly recommended).
  4. Click Save.