Requesting a Transaction Limit Increase

To request an increase in this per transaction limit on behalf of the merchant, please submit a request via Stax Connect through a support ticket with the following information.

• Merchant ID (PMID)
• Merchant Business or Legal Name
• 3 Most recent bank statement
• Desired Transaction Amount

Once we receive the above information, you will hear back from our team within one business day on the status of the requested high ticket. Updating the Per Transaction Limit can take 1 - 2 business days. You will receive a confirmation email once the process is completed.