Receiving Chargeback Notifications
For Merchant IDs beginning with 444, 08, and 01 Chargeback Disputes are handled within Stax Pay.
To enable and control Dispute Notifications, follow these steps:
Navigate to the Notification Settings in your Stax Pay Account by Clicking Here.

- Under Automated Receipt Options, select or enter the email(s) where you want to receive specific Chargeback notifications.
- Check the box labelled Disputes.
- Click Save.

Updated 7 months ago